WE ARE CLOSING THE PRACTICE EFFECTIVE 12/30/24.

PRACTICE CLOSING- Dr. Neelam Patel is CLOSING her practice, Columbus Family Eyecare LLC, currently located inside the Georgesville WALMART Vision Center, effective 12/30/2024. 

Walmart is working to find a new optometrist. 

We thank you for your patronage and wish you all the best. We are an Independent Optometrist practice leasing space inside the Walmart. We will try our best to help with transitioning. 

The Walmart Optical staff is there to help navigate the changes with you. Please call them at 614-275-9840 for any assistance.

How do I make an appointment?

PLEASE note the LAST DAY we are scheduling up to 12/30/2024. 

Contact lens exam- that requires ordering trials or multiple follow-ups are recommended to schedule accordingly or may not be able to be fitted. 

FOR ESTABLISHED (PREVIOUS) PATIENTS - To make an appointment, please use our online portal https://www.smilereminder.com/sr/schedule/anon.do?id=c44b60a330c26b25  (Call our office at (614) 275 9840 if experiencing any emergent/urgent issues. )

FOR NEW PATIENTS - We are NO longer ACCEPTING NEW PATIENTS. New patients will NOT be able to make an appointment online or via phone call to the office. 

Our Cancellation/No Show Policy

It is the policy of the practice to monitor and manage appointment no-shows and late cancellations. Our goal is to provide excellent care to each patient in a timely manner. 

a. If it is necessary to cancel or reschedule an appointment, patients are required to call the office at least 24 hours before their appointment time.  This allows the practice to better utilize appointments for other patients. In case of last-minute emergencies or unexpected same-day situations, we still ask patients to let us know by calling the office. 

b. In the event a patient arrives late as defined by “Late Arrival” - any patient who arrives at the practice 10 minutes after the expected arrival time for the scheduled appointment and if cannot be seen by the provider on the same day, will be rescheduled for a future clinic visit, if available. If appointments are not yet available for their provider, a reminder will be placed for the patient to call to make a future appointment once the schedule opens.

c. In the event a patient has incurred three (3) documented “no-shows” and/or “same-day cancellations,” the patient may be subject to dismissal from the practice. Furthermore, Failure to keep your appointment may result in a charge for the time reserved, as this time could be given to another patient in need.